Most enterprise software projects fail by skipping the unglamorous parts — structured discovery, data validation, rehearsed cutovers, honest status. Our methodology is built around doing those well.
The phases
1. Discovery (2–4 weeks)
Workshops, current-state documentation, gap analysis. Output: solution design, data migration plan, integration inventory, firm proposal.
2. Configuration (3–8 weeks)
Platform configured to match discovery. Iterative, with weekly demos to process owners.
3. Customization (parallel, 4–12 weeks)
Custom modules where standard doesn't fit. Version-controlled, CI-tested, senior-reviewed. Separate modules to survive upgrades.
4. Data migration (parallel, 4–8 weeks)
Staged migration with validation: master data, historical transactions, open items. Automated reconciliation. Three+ rehearsals before cutover.
5. User training (2–4 weeks before go-live)
Role-based training in cohorts. Self-serve materials. "Day in the life" simulations.
6. Cutover (1 weekend)
Rehearsed twice. Real-time traffic-light dashboard. Rollback plan with go/no-go gates. If we hit an issue, we revert — never cutover under pressure.
7. Hypercare (4–8 weeks post go-live)
Embedded support with response SLAs. Daily stand-ups, weekly issue review. Transition to retainer when your team is self-sufficient.
How we report status
Weekly traffic-light summary: Scope, Schedule, Budget, Risks, Issues. Drift shows up in status before any sales call.
Governance
Steering committee meets weekly or bi-weekly: your executive sponsor, our delivery lead, process owners. Decisions logged. Action items tracked.
What's different about this
Almost nothing — that's the point. Most projects fail because teams skip the boring parts under commercial pressure. We hold the line.