Discovery
Process mapping, requirements, gaps — 2-3 weeks.
Odoo, implemented at 500K-employee scale.
Discovery, configuration, migration, and training run in parallel — with gate criteria we don't bypass under commercial pressure.
Why most Odoo implementations slip — and how we avoid the traps.
Odoo projects fail for predictable reasons — scope discovered too late, data broken at UAT, training compressed, cutover without rehearsed rollback. Our methodology exists to eliminate each.
Structured discovery, parallel data migration with reconciliation, twice-rehearsed cutover with go/no-go gates. Problems surface in rehearsal — not Monday morning.
— Phases
Every phase, accounted for.
Configuration
Modules shaped to your operations, not defaults.
Customization
Upgrade-safe custom modules where standard misses.
Data migration
Staged migration, validated at every step.
Training
Role-based — users productive day one.
Go-live
Rehearsed cutover with rollback path.
Hypercare
Embedded support 4-8 weeks post-go-live.
Ongoing support
Retainer for fixes, enhancements, upgrades.
— How we run discovery
What structured discovery actually looks like.
Discovery makes or breaks an implementation. Here's what 'structured' specifically means.
- 01
Kickoff and stakeholder map
Day 1-3. Identify every role — sponsor, process owners, IT, finance — and sequence their involvement.
- 02
Process workshops
Weeks 1-2. Working sessions documenting quote-to-cash, procure-to-pay, hire-to-retire as they actually run.
- 03
Gap analysis
Week 2-3. Each gap categorized — change process, configure, build, or integrate — with cost and risk attached.
- 04
Data audit
Week 2-3. Master data and transaction samples tested for quality, completeness, structure.
- 05
Solution design document
Week 3-4. Configuration decisions, customization spec, migration plan, training plan, cutover strategy — signed.
- 06
Firm proposal
Week 4. Budget, timeline, milestones traceable to design. Fixed-bid where scope allows, T&M with caps elsewhere.
— Real numbers
Delivery track record.
500K+
Employees on our largest Odoo engagement
HR and payroll for a national government agency — 1,000+ system users.
50+
Odoo implementations delivered
Manufacturing, retail, services, public sector, nonprofits.
20 yrs
Enterprise ERP delivery
Two decades of ERP and custom software work.
— Selected engagements
Recent Odoo implementations across industries.
Named engagements with modules configured and put into production. Many additional engagements are under NDA.
NGO & humanitarian 6
International Medical Corps
- HR
- Payroll
1,600+ employees across 5 provinces
Swedish Committee for Afghanistan
- Employees
- Recruitment
- Payroll
- Appraisal
- Attendance
- Contract Mgmt
- Onboarding
- Separation
Customized HR for thousands of staff records
Aga Khan Health Services (AF · TJ · SY)
- Employees
- Contracts
- Time Off
- Recruitment
- Payroll
- Appraisals
- Attendance
- Sign
- Onboarding
- Training
- Infractions
Integrated HR across multiple regional offices
Afghan Aid
- Employees
- Contract Admin
- Payroll
- Recruitment
- Attendance
- Appraisal
Action Aid
- Employees
- Procurement
- Complaint Management
Peace of Mind Afghanistan
- HR & Payroll
- Procurement & Inventory
- Accounting
- Project Management
Government 2
Ministry of Mines and Petroleum
- Accounting
- Expenses
- Budgets
- Contracts
Ministry of Foreign Affairs
- Employees
- Recruitment
- Assignments & Tashkil Mgmt
Health & pharma 3
Alkozay Group of Companies
- Hospital Mgmt System
- Patient & Doctor Directories
- Inventory
- Laboratory
- Accounting
- Vaccination
- Pharmacy
- Procurement
HIPAA + GDPR compliant
ZNN Laboratory
- Lab Mgmt System
- Patients
- Payments & Invoicing
- Tests & Reporting
- Patient Portal
Sehat Andishan
- Full ERP suite
Finance & money services 2
HPF Exchange
- Exchanges
- Remittance
- Risk Mgmt
- Accounting
- Transaction Monitoring
- Branches
- Cash Distribution
- Dashboards
Osmani Exchange & Money Services
- Exchanges
- Remittance
- Risk Mgmt
- Accounting
- Transaction Monitoring
- Branches
- Cash Distribution
- Dashboards
Construction & engineering 2
Etimad Maihan Group
- Project Mgmt
- Sales
- Invoicing
- CRM
State Corps Company
- Full ERP suite
Manufacturing & distribution 2
Setara Dry Fruits
- Full ERP suite
Star Electronic PRV Ltd
- HR
- Payroll
- Procurement
- Inventory
- Accounting
Legal & professional services 1
Kakar Advocates
- Project Mgmt
- Sales
- Invoicing
- CRM
IT & technology 1
IO-Global Pvt Ltd
- CRM
- Helpdesk
- Procurement
- Accounting
- HR
- Payroll
This is a non-exhaustive list. Many enterprise and public-sector engagements are confidential and not published — references available under NDA on request.
— Honest fit
When this engagement model fits.
Strong fit
- Mid-market to enterprise implementations ($40K-500K+ scope)
- Multi-module or multi-entity rollouts with real complexity
- Organizations that want structured delivery over cheap-and-cheerful
- Clients willing to invest in discovery rather than skipping to configuration
- Projects where risk management and rollback capability matter
Poor fit
- Very small deployments (< $15K) — a boutique partner will be cheaper
- Clients who want fixed-bid without investing in discovery
- Organizations unwilling to commit senior stakeholders to workshops
- Price-first engagements where the cheapest offer wins regardless
— Our methodology
How we deliver Odoo — structured, rehearsed, rollback-tested.
Every Odoo engagement we take on runs through the same seven-phase delivery methodology — structured discovery, parallel configuration and data migration, rehearsed cutovers with tested rollback paths, role-based training, and 4-8 week hypercare. Refined across 50+ implementations including one of our largest engagements to date.
— Questions
Implementation — common questions.
How long does it take?
12-20 weeks for most mid-market engagements. Larger multi-entity, multi-country rollouts run 6-9 months. Phase 1 can be shorter if we narrow scope — some clients start with Accounting + CRM in 8 weeks and add modules in subsequent phases.
Do you fix-bid or time-and-materials?
Fixed-bid when scope is well-defined after discovery (most implementations). T&M with weekly sprint caps for scope that's genuinely exploratory. We document change-order protocols in every contract. We don't hide behind change orders to pad budget.
What if discovery reveals Odoo isn't the right fit?
We tell you. This has happened four or five times in the last three years — the client was better served by NetSuite (global SaaS subscription businesses), SAP B1 (SAP-ecosystem subsidiaries), or Microsoft Dynamics BC (Microsoft-ecosystem clients). We bill for the discovery work only and we help you evaluate alternatives. Better to lose a deal than deliver the wrong solution.
Who owns the IP and data?
You do. Every custom module, integration, and configuration is delivered with full source code, documentation, and version-control access. No proprietary wrappers, no lock-in. If you fire us and hire another partner, they can pick up where we left off.
What about infrastructure — hosted or self-hosted?
Most clients run on Odoo.sh (managed cloud by Odoo SA — our default recommendation) or self-host on AWS/GCP/Azure. We also support on-premise deployment for regulated or air-gapped environments. We advise on the right option based on security, compliance, and cost profile.
Do you train our team?
Yes, extensively. Role-based training in small cohorts with hands-on exercises in a production-mirror instance. Users complete day-in-the-life simulations before go-live. Training is costed into the engagement, not bolted on as an afterthought.
What happens after go-live?
4-8 weeks of hypercare with embedded support and daily standups. After hypercare we transition to a support retainer covering bug fixes, enhancements, user support, and annual version upgrades. You're not locked in — retainer is annual, cancellable with 60 days notice. See the pricing page for support retainer ranges.
What if things go wrong during the project?
Weekly traffic-light status report. Yellow or red status triggers an executive conversation before the steering committee. We've never walked away from a project, but we've renegotiated scope and timeline when circumstances changed (budget cuts, team turnover, regulatory change). Transparency over optimism, always.
Ready to scope your Odoo rollout?
30-min scoping call with a senior consultant. Phased plan and fixed-fee scoping doc within 5 business days — not a sales deck.
Book a 30-min Odoo scoping call