Implementation
Discovery, configuration, data migration, training, hypercare. Phased rollouts that hit go-live.
Odoo support in the USA — managed by senior engineers.
Multi-year managed Odoo contracts: hosting, monitoring, alerting, version upgrades, on-call senior engineering, and ongoing development capacity. Most clients shift from build-team to managed-services at go-live and stay for years.
500K+
Employees on our largest Odoo HR engagement
50+
Odoo implementations delivered
20 yrs
Enterprise delivery from Virginia
Odoo doesn't run itself, and freelance support isn't a strategy.
Most Odoo clients realize three months after go-live that ongoing support is its own discipline. A freelance Odoo developer is fine for small fixes but useless when something breaks at 2am or when a major version upgrade needs scheduling. The middle ground — a structured managed-services contract with the team that built your Odoo — is what mature operations choose.
Our managed Odoo contracts cover: 24/7 monitoring with proactive alerting, daily backups with tested restores, version upgrade planning (typically annual), security patches within published CVE windows, on-call senior engineering for production incidents (typically 15-min response SLA for severity-1), and a defined block of ongoing development hours each month for enhancements and customizations.
Pricing scales with Odoo user count and support tier. Standard mid-market managed contracts run $3,000-$15,000/month covering monitoring + maintenance + a fixed block of dev hours. Enterprise contracts with custom SLAs (15-min response, 99.9% uptime guarantee, dedicated engineer) go higher.
— Full lifecycle
Implementation, customization, integration, migration.
Customization
Upgrade-safe custom modules in Python by senior engineers — no scope creep, no fork.
Integration
EDI, payments, e-commerce, 3PL, and legacy systems. We've integrated everything from Wonderware to Shopify.
Migration
SAP, NetSuite, Microsoft Dynamics, QuickBooks → Odoo. Staged migration with reconciliation and rehearsed cutover.
Support & managed services
24/7 managed Odoo hosting, monitoring, version upgrades, and on-call senior engineering.
ISO-governed delivery
ISO 12207 software-lifecycle and ISO 27001 information-security certified at the group level.
— Questions
Odoo support / managed — what teams ask.
What's the typical Odoo managed-services contract?
12-month or 24-month contracts. Standard mid-market: $3K-$15K/month covering monitoring, daily backups, on-call senior engineering, monthly health reports, and 20-60 dev hours/month for enhancements. Enterprise contracts with custom SLAs run $20K-$50K+/month.
Are you a Gold or Silver Odoo partner?
Certified Odoo partner since 2012, with current partner tier on request. What matters more for procurement is the 50+ implementation track record, the 500K-employee national-government engagement, and ISO 12207 + ISO 27001 certifications — partner-tier badges follow performance, not the other way around.
Where do you deliver from?
US headquarters in Fairfax, Virginia. Regional delivery centers in Gandhinagar (India) and Dubai (UAE), plus an office in Kabul. Senior architecture and client-facing roles run from Virginia; engineering is split across the locations based on time-zone and specialty fit.
How do I get started?
30-minute discovery call with a senior architect. If it's a fit, we move to a paid 2-4 week structured discovery that ends with a written solution-design document and firm fixed-fee proposal. The discovery fee is refundable against the implementation if you proceed.
What's your response SLA for production issues?
Standard: 4-hour business-hour response, 1-hour for severity-1. Enterprise: 15-min response for severity-1, 30-min for severity-2, 24/7. Every contract names the on-call senior engineer (not a queue) and includes monthly response-time reports.
Do you handle Odoo version upgrades?
Yes — major-version upgrades are typically scheduled annually as part of the managed contract. We test the upgrade on a staging copy of your Odoo first, validate every custom module and integration, get sign-off from your team, then schedule the production upgrade in a defined maintenance window.
Move to managed Odoo support from senior engineers.
30-min scoping call → contract structure, SLAs, monthly dev hours, pricing. Typical contracts go live within 2 weeks of signing.
Start the scoping