Cloud infrastructure
AWS, Azure, GCP. Multi-account / multi-subscription / multi-project. Multi-region, multi-AZ.
Cloud managed services in Virginia — 24/7, ISO-certified.
Managed cloud for Virginia organizations: AWS, Azure, GCP under your account or ours, 24/7 monitoring, ISO 27001-aligned operations, on-call senior SREs. Fairfax-based US-led team.
20 yrs
Enterprise delivery from Virginia
100%
Senior engineers on every client-facing role
ISO 12207 + 27001
Certified delivery + infosec
Most Virginia managed IT is desktop support. Cloud managed services is different.
Most managed IT services providers in Northern Virginia (First Column, Capital Techies, The 20 MSP, Synergy Stream) focus on desktop support, Microsoft 365, and small-business endpoint security. They're excellent at that. They are not architected for managing complex cloud environments running enterprise applications.
NETLINKS' cloud managed services is the other category: AWS / Azure / GCP environments running enterprise applications (Odoo, custom SaaS platforms, data warehouses), 24/7 monitoring with senior SRE on-call, ISO 27001-aligned operations (audit-ready by default), FinOps discipline (cost tracking, anomaly detection, rightsizing), and security operations (incident response, patch management, IAM hygiene).
Pricing: standard mid-market managed contracts $3K-$15K/month covering monitoring, patch management, security operations, and a fixed block of ongoing engineering hours. Enterprise contracts $20K-$100K+/month with custom SLAs.
— Managed scope
What we manage.
Managed Odoo / SaaS
Managed Odoo hosting, managed SaaS platforms, managed databases (RDS / Postgres / MySQL / MongoDB).
Security operations
Patch management, IAM hygiene, incident response, vulnerability scanning, security event response.
Monitoring & observability
OpenTelemetry, Datadog / Grafana / New Relic. Alerts, dashboards, capacity planning.
FinOps
Cost tracking, anomaly detection, rightsizing, reserved-instance / savings-plan optimization.
On-call senior engineering
Severity-1 response within SLA. Named on-call engineer per contract. Monthly reports.
— Questions
Virginia cloud managed services — questions we hear.
Do you manage cloud in our account or yours?
Both. Most clients prefer NETLINKS-managed under their own AWS / Azure account — full audit visibility, your security policies, our operations. Some clients use our account with billing pass-through. Some use dedicated NETLINKS infrastructure (less common).
How is this different from First Column IT or Capital Techies?
Different category. First Column / Capital Techies / The 20 MSP focus on desktop support, M365, endpoint security — excellent at small-business managed IT. We focus on managed cloud infrastructure for enterprise applications (Odoo, custom SaaS, data warehouses) with senior SRE on-call. Many clients use an MSP alongside our cloud-managed-services contract.
What's the response SLA?
Standard: 4-hour business-hour response, 1-hour severity-1. Enterprise: 30-min severity-1, 24/7 named on-call engineer. SLAs negotiated per contract.
How are upgrades and patches handled?
Routine patches scheduled monthly in maintenance windows. Critical security patches within published CVE windows. Major version upgrades planned annually as part of the managed contract.
Are you a small business?
Yes — NETLINKS Inc is a small business by SBA standards. Specific certifications on request.
How do I get started?
30-min discovery → scoped proposal → engagement. Most engagements start with a paid structured discovery that ends in a written design + firm fixed-fee proposal.
Scope a Virginia managed cloud contract with senior SREs.
30-min scoping → contract structure, SLAs, monthly engineering hours, pricing. Typical contracts live within 2 weeks of signing.
Start the scoping